"I will definitely be back to deal with them again!"Elizabeth was awesome very knowledgeable and Dave the manager was very helpful and I will definitely be back to deal with them again.--Brian Baynes, Jones PreOwned Customer
"Great experience at Jones Body Shop"Handled very professionally in a timely manor, extremely polite and quick to answer any questions regarding the service on the vehicle.--Kevin Zurvalec, Jones Body Shop & Collision Center Customer
"Extremely helpful and I felt like they were family"Elizabeth did miracle work and made sure that I left with a vehicle. The manager and everyone there was extremely helpful and I felt like they were family.--Devon Purnell, Jones PreOwned Customer
"I recommend them for anyone looking for a used car"I went in to test drive a car and spent a lot of time with Joey and Chris. While I didn't end up purchasing while I was there, they were very helpful and honest and I appreciated their knowledge and ability to work within my budget. I recommend them for anyone looking for a used car.--Lisa Schaefer, Jones Preowned Customer
"The whole process was fast and seamless"Thanks to Cliff for the updates and keeping me in the loop on the progress. The car looks like it was never in an accident, and that's exactly what you'd want! Rental car from them made the whole process fast and seamless. Thanks Jones!--Jon Ross, Jones Body Shop & Collision Center Customer
"Amazing deal & amazing experience"Went here after going to Autonation Chevrolet to purchase my first car since graduating college. Our saleswoman, Ann, was amazing. She knew exactly what i was looking for and within minutes had us test driving a car that she expected would be a great fit. I found an AMAZING deal on a 2014 Nissan with only 20,000 miles on it. Without Ann, I don't know what we would have done. Jones offers amazing services to anyone who purchases with them. Free oil changes for life? Sign me up!--Ariahna Hamilton, Jones Junction Customer
"Overall, it was an amazing experience."This was my first time buying a car, and I cannot describe how happy I am with everything. Luis Taveras understood my situation and guided me through the whole process. He really cares about his costumers, and he will treat your money like if it was his! The rest of the staff was also incredible. Overall, it was an amazing experience.--Miguel Martinez, Jones Preowned Customer
"I would recommend to anyone!"Friendly staff! They are extremely competent and helpful to the best of their ability. I would recommend to anyone!--Savannah Yost, Jones Preowned Customer
"It’s rare to find a large company with such a warm, family atmosphere."Bryan: I want to thank you for working so diligently to fix my Toyota Rav4. I know that it was a team effort, and I very much appreciate the contributions by Karen Williams and, of course, your service technicians. At every step, you and Karen made me feel confident that the problem would be fixed. It was obvious to me that you both are highly dedicated and competent.--Steve Capobianco, Jones Toyota Justomer
Based on my experience at Jones Toyota, I would definitely buy my next vehicle there if I lived a little closer to Belair. Everyone was friendly and professional, and there was a good vibe in the building. The salesmen, service technicians and everyone in between seemed to be in a good mood. While in the waiting room, I watched a young lady stock (and re-stock) the snack area and clean the restrooms as if she were in a race. What stood out, though, is that - during the entire time that she was working - she happily interacted with various Jones employees and took the time to entertain a small child in the waiting area! One of the owners walked through the waiting area, introduced himself (Danny), and asked how everyone was doing…. It's rare to find a large company with such a warm, family atmosphere.
Take care, and thanks again to you and Karen for your professionalism and kindness.
"Overall, our experience was fantastic and I will recommend my friends and family to visit Jones. We are excited to be part of the family! "My wife and I purchased a Toyota Highlander on Saturday and I wanted to make you aware of the awesome experience we had. We live in Reisterstown and would have never thought about driving to Jones if it wasn't for Jeff Neivod. After going to same dealership for years, Jeff convinced is to check-out Jones and we certainly weren't disappointed.--Felix Gleizer, Satisfied Customer
Originally we were looking at Nissans, but weren't able to find what we were looking for. Jeff then took us to Dodge and still didn't have much success. Lastly, he recommended the Highlander and we instantly liked the car. I had a price in mind and we were able to negotiate the price quickly and with great customer service. I didn't feel pressured nor did I feel like we were playing typical "games" around pricing. Everyone was super nice and accommodating, especially to my pregnant wife and 2 year old girl while we finished the process. Jerry then took us around the car and showed us how use the functions, he was great!
Overall, our experience was fantastic and I will recommend my friends and family to visit Jones. We are excited to be part of the family!