Reviews


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Hear What Our Customers Have to Say

"I will continue to purchase from Jones and recommend them to all my family and friends. "

My experience with Jones Junction was amazing. From Kathleen, Bobby, Chris, and Paul everyone was professional, knowledgeable, and extremely helpful. My credit is less than perfect, but they all worked hard to get me a great car at an affordable price. I will continue to purchase from Jones and recommend them to all my family and friends. To all the wonderful people that have helped me I want to say thank you so much. I really appreciate all the work you all have put in to get me a great car at an affordable price.
--Thea Johnson, Jones PreOwned Customer

"It was a fast moving process"

Very friendly and helpful employees. It was a fast moving process and I recommend Jones to all my family and friends.
--Corey Huemmer, Jones PreOwned Customer

"Highly recommend this car dealership!!"

Excellent customer service and great price! 3rd car bought at Jones. Highly recommend this car dealership!!
--Amy Fox, Jones PreOwned Customer

"I will definitely be back to deal with them again!"

Elizabeth was awesome very knowledgeable and Dave the manager was very helpful and I will definitely be back to deal with them again.
--Brian Baynes, Jones PreOwned Customer

"Great experience at Jones Body Shop"

Handled very professionally in a timely manor, extremely polite and quick to answer any questions regarding the service on the vehicle.
--Kevin Zurvalec, Jones Body Shop & Collision Center Customer

"Extremely helpful and I felt like they were family"

Elizabeth did miracle work and made sure that I left with a vehicle. The manager and everyone there was extremely helpful and I felt like they were family.
--Devon Purnell, Jones PreOwned Customer

"Thanks Darick and your service team for caring!"

I would like to say I'm very pleased with the customer service I've received from Jones' Toyota Service Department.  I bring all of my vehicles to your service center and every time I visit with Darick Buchanan and his team, the service is top notch.  During my visits I receive a vehicle analysis and Darick takes the time to explain the results of every item on the analysis sheet.  If I'm not able to afford the services during that visit, he explains any safety concerns and recommends a time of when that service should be done to avoid any costly future repairs.  The team always check for vehicle recalls, battery output and all fluid levels.  I've always felt that Darick's team looks out for the safety of my family and I have never been disappointed with the customer service provided by him and his team.  It is that type of customer service that continually adds to Jones' outstanding reputation of top quality service.
 
Thanks Darick and your service team for caring.
--Floyd G. Epps, Jones Toyota Service Customer

"I recommend them for anyone looking for a used car"

I went in to test drive a car and spent a lot of time with Joey and Chris. While I didn't end up purchasing while I was there, they were very helpful and honest and I appreciated their knowledge and ability to work within my budget. I recommend them for anyone looking for a used car.
--Lisa Schaefer, Jones Preowned Customer

"This man truly knows what customer service is all about."

In the past four years my wife, daughter and I have purchased eight new vehicles from your dealership. Six of the eight went through the hands of Wallace Stuart. This man truly knows what customer service is all about! On several occasions, he's done what no other Finance Manger could do. But he doesn't stop there. He has gone above and beyond to insure we were totally satisfied beyond the purchase experience. He's gone out of is way time and time again. I'll say this, as long as he's with your dealership I'll continue to be a loyal customer! Wallace thank you for all you've done!
-- Michael Romano, Jones Junction Toyota Customer

"Thank you again for your excellent customer service, even to a non-customer! "

I just wanted to write to say how well your employees treated me last Saturday, April 2, 2016. I'm not a Toyota owner, and I've never come to your shop for service before. I'm a Honda owner who suddenly had smoke coming from the hood, right at your location on Bel Air Rd.

After debating what to do, I finally pulled into your lot and desperately asked for help. One of the gentlemen in the service bay (and I'm so sorry I don't have his name) ended up taking a look for me, and had the mechanics give me some fresh oil so I could get on my way. They couldn't have treated me any better then if I'd been an actual customer. It's rare in this day and age to have someone go above and beyond, especially when they didn't need to. I could've risked my car and driven the extra distance to Bel Air Honda, but honestly I'm very glad I ended up at Jones Toyota that day. Thank you again for your excellent customer service, even to a non-customer!!
-- Maggie Linder, Jones Junction Toyota Service Customer

Contact

Jones Junction

1508 Belair Rd
Directions Bel Air, MD 21014

  • Sales: (410) 879-6400
  • Service: (410) 879-6400
  • Parts: (410) 879-6400

Hours

  • Monday 9:00AM - 9:00PM
  • Tuesday 9:00AM - 9:00PM
  • Wednesday 9:00AM - 9:00PM
  • Thursday 9:00AM - 9:00PM
  • Friday 9:00AM - 9:00PM
  • Saturday 9:00AM - 8:00PM
  • Sunday Closed